I founded the first telehealth company in the cannabis space. We saw over 300,000 patients across North America, and we ran it with no AI. Here's how I use AI now to keep track of my own health and what it costs me. Each step has a prompt you can paste into ChatGPT or Claude.
I've [uploaded my lab reports from [dates] / connected my Function Health results]. 1. List every marker that has moved in the same direction across two or more tests, even if it's still inside the normal range. Show each value with its date. 2. List anything outside the reference range on the most recent test. 3. For each marker you list, explain in plain words what it measures and why the trend might matter. 4. Give me 5 questions to ask my doctor about these results. Don't diagnose me. If a value is missing or hard to read, say so. Don't guess.
This photo shows every prescription, over-the-counter medicine and supplement [I take / my parent takes]. 1. List each one with the name and dose you can read on the label. Mark any you can't read clearly and ask me to type it in. 2. Flag possible interactions between any two of them, and with alcohol, grapefruit or common foods. Say how serious each one is. 3. Flag duplicates, such as two products with the same active ingredient. 4. Put it all on one page I can take to my pharmacist to check. Don't tell me to stop or change anything. That's a decision for my doctor or pharmacist.
I've uploaded an itemized bill from [provider] and the Explanation of Benefits from my insurer for the same visit on [date]. 1. Match each line on the bill to a line on the EOB. Flag anything that appears twice, anything on the bill that's missing from the EOB, and any amount that doesn't match. 2. Explain in plain words why I'm being billed what I owe. 3. List each problem you found, with the line, the date and the amount. 4. If something looks wrong, draft a short, polite letter to the billing office asking them to review those charges. If the insurer denied something, draft an appeal letter instead. I'll review both before anything is sent. If you can't read a line or aren't sure, say so.
I've uploaded the Summary of Benefits and Coverage for [number] health plans, and a summary of what I spent on healthcare last year: [visits, prescriptions, procedures and amounts]. 1. For each plan, estimate my total cost for next year if my care looks like last year: 12 months of premiums plus the deductible, copays and coinsurance I'd pay. 2. Do it again for a bad year where I hit the out-of-pocket maximum. 3. Check whether my doctors and prescriptions are likely covered, and tell me what I need to confirm with each plan. 4. Put the results in a table, lowest total cost first, and show your math. Use only numbers from the documents I gave you. If something is missing, ask me.
AI can help you spot them. Ask the billing office for an itemized bill, then upload it with the Explanation of Benefits (EOB) from your insurer for the same visit. Ask the AI to flag lines that appear twice, charges missing from the EOB and amounts that don't match, then draft a polite letter you review before anything is sent.
Treat both as outside HIPAA. HHS says HIPAA doesn't protect health data you put into an app for your own use, unless a provider or health plan gave you that app. Before you upload, turn off model training in your settings and cover your Social Security number, member ID and account numbers.
Turn off the training setting in each app. In ChatGPT, go to Settings, Data controls and turn off Improve the model for everyone. In Claude, go to Settings, Privacy and turn off Help improve Claude. Anthropic also says chats that use the Function Health connector in Claude aren't used to train its models.
It can make a list for your pharmacist to check. Take one clear photo of every prescription, over-the-counter medicine and supplement, labels facing you, and ask the AI to flag possible interactions and duplicate active ingredients. Don't stop or change a medicine on AI's word. Take the list to your doctor or pharmacist.
HealthCare.gov says you have 180 days from the denial notice to file an internal appeal with your insurer. The insurer then has 30 days to decide if you haven't had the care yet, and 60 days if you have. If your health can't wait, ask for an urgent review. Your denial letter also says how to appeal.
What to gather before you call, two prompts that draft the billing dispute letter and the insurance appeal for you, and the appeal deadlines you can't miss.
Draft a letter to the billing office at [provider] disputing charges on my itemized bill for the visit on [date], account number [number]. Use the problems we found in the bill and EOB comparison. For each one, give the line, the date of service, the billing code and the amount, and say what I'm asking for: removal, correction or an explanation. Ask them to put the account on hold while they review it and to reply in writing. Keep it to one page, polite and specific. Don't cite laws or regulations unless I've given you the source. Leave [brackets] for anything you don't know.
I've uploaded a denial letter from [insurer] for [service] on [date], claim number [number]. 1. Tell me in plain words why they denied it and what the letter says about how and when to appeal. 2. Draft an internal appeal letter that answers their reason for the denial point by point, using the documents I've uploaded. 3. List any evidence that would make the appeal stronger, such as a letter from my doctor, and draft a short request I can send my doctor for it. Quote the denial letter where it matters. Don't invent policy terms. If you need something from my plan documents, ask me for it.
Prompts, step-by-step guides and checklists you can put to work today.